Privacy Policy

Rolles Gracie Academy ("Rolles Gracie Academy," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • Payment information

  • Emergency contact information

  • Membership information

  • Class registrations and attendance information

  • Any information submitted through forms, surveys, or customer support requests

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Date and time of access

  • Referral URLs

How We Use Your Information

We may use your information to:

  • Provide and manage memberships and services

  • Process payments and transactions

  • Schedule classes and appointments

  • Send service-related communications

  • Respond to customer inquiries

  • Improve our website and services

  • Conduct analytics and research

  • Maintain security and prevent fraud

  • Comply with legal obligations

  • Send promotional and marketing communications when consent has been provided

SMS Communications

If you provide your mobile phone number and consent to receive text messages, we may send messages regarding:

  • Appointment reminders

  • Class schedules and updates

  • Membership notifications

  • Customer support communications

  • Event announcements

  • Promotional offers and marketing messages (where applicable consent has been provided)

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS Consent and Mobile Information

SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Providing consent to receive SMS messages is not a condition of purchasing any goods or services.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that assist us in operating our business, including:

  • Payment processors

  • Customer relationship management platforms

  • Scheduling and booking platforms

  • Email service providers

  • SMS messaging providers

  • Website hosting providers

  • Analytics providers

These providers may only use your information as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or governmental request.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not directed toward children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.

Your continued use of our services following any updates constitutes acceptance of the revised Privacy Policy.

Copyrights 2026 |  Rolles Gracie Ocean